ibd: Shipping & Delivery Information
Delayed Shipping Process
Due to the current high volume of orders, we are experiencing brief delays with some shipments. Most orders should ship within 7-14 business days after being placed.
Once your order has shipped, tracking information will be sent to via email. We apologize for any inconvenience.
COVID-19 UPDATE
Our website is open to accept your orders and we are taking all the necessary actions to ensure the healthy & safety of our customers and staff. Due to higher volume of orders and smaller team, orders may take up to 3 additional days to process.
When will my order ship?
Orders placed on ibdBeauty.com are processed and shipped from our warehouse within 1-3 business days. You will get a shipment notification email with a tracking number as soon as your package ships! We don’t guarantee delivery times, but we do our best to provide accurate estimates.
You will get a shipment notification email with a tracking number as soon as your package ships!
How much will it cost to ship my order?
We ship to every residential address in the continental U.S., including P.O. boxes, Alaska, and Hawaii. territories.
Please note: certain items may be considered hazardous materials (HAZMAT):
- Aerosol items
- Alcohol-based items
- Items that contain contents under pressure
- Items containing any potentially flammable, volatile, or corrosive chemicals such as nail polish, hairspray, etc.
The U.S. Department of Transportation (USDOT) requires ground-only shipment of hazardous materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses, and must be shipped standard ground and cannot be shipped via Expedited method.
SHIPPING RESTRICTION: DUE TO THE HAZMAT NATURE OF AEROSOL FLAMABLE PRODUCTS, THEY DO NOT QUALIFY FOR FREE 2-DAY AIR SHIPPING AND GROUND SHIPPING.
Does ibd Ship Internationally?
While we currently do not offer international shipping, please be sure to sign up to our email list to be notified if this option becomes available. Unfortunately, we do not ship internationally nor do we offer international returns at this time. We truly apologize for any inconvenience
How long will I have to wait for my goodies?
Transit times are typically 2 to 7 business days within the continental US, & up to 15 days for Alaska and Hawaii.
- Business days do not include weekends and/or holidays.